How can I get a replacement?Updated 4 months ago
Loog Guitars will happily honor any valid warranty claims, provided a claim is submitted within 365 days (1 year) of receipt of items. š
Upon receipt of the warranty claim, Loog Guitars can process your request within 7 days. Ā If approved, we will send a replacement item. No refunds will be issued for warranty claims.
NOTE:Ā We can only accept warranty claims from items purchased directly fromĀ https://eu.loogguitars.com/. For products purchased from other retailers, you must contact them and follow their respective warranty policy. šĀ
To initiate a warranty claim, please write to us atĀ [email protected]Ā or visitĀ this link.