How Do I Activate my Backstage pass in the Loog App?Updated 5 months ago
Congrats on getting a Loog Backstage Pass! đÂ
One of its coolest features is accessing premium features in the Loog App! Hereâs how to do so:
1. First, take note of the activation code you got in your email. It should look something like this:Â
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Remember, when purchasing a Loog Backstage Pass, you first get a confirmation email and, later, an email with your app activation code, access to Loog Guitar School, and discount code. This second email means your account has been activated, which can take up to 24 hours. Please let us know if itâs been 24 hours and you still havenât gotten your Activation Email.Â
2. Open the Loog App and, on the home screen, press the large yellow button that reads âPlay.âÂ
Note: we launched an all-new Loog App a few weeks ago. If your home screen looks nothing like the one in the picture above, you might be using our old, legacy app. To access premium features, you will need to download the new one.Â
3. A screen will pop up asking you to sign up in order to get Backstage. First, tap the sign-up prompt and complete this process.Â
4. Once youâve signed up, enter your activation code and tap âStart adventure!â. If the button isnât active, go back to the home screen and try again. This should solve it.Â
5. Thatâs it! You wonât be required to enter your activation code again unless you log out. Just in case you do, we recommend you save your activation email to have it handy at all times.Â
6. If your activation code doesnât seem to work or if youâre having any problems, please contact us at [email protected].Â