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Loog Guitars EU - Help Center

Looking for the size or weight of a specific Loog product? We&apos;ve got you covered! &#x1F44C;GUITARS&#xA0;&#x1F3B8;<table class="fr-alternate-rows"><thead><tr><th style="background-color: rgb(84, 172, 210); width: 28.72%;">Product</th><th style="background-color: rgb(84, 172, 210); width: 27.28%;">Weight</th><th style="background-color: rgb(84, 172, 210);"> Length</th><th style="background-color: rgb(84, 172, 210);"> Width</th><th style="background-color: rgb(84, 172, 210);"> Height</th></tr></thead><tbody><tr><td style="width: 28.72%;">Loog Mini Acoustic</td><td style="width: 27.28%;">0.9 lb</td><td>22.2 in </td><td>6.9 in</td><td>2.3 in </td></tr><tr><td style="width: 28.72%;">Loog Mini Electric</td><td style="width: 27.28%;">1.9 lb</td><td>22.1 in</td><td>6.9 in </td><td>2.1 in</td></tr><tr><td style="width: 28.72%;">Loog Pro Acoustic</td><td style="width: 27.28%;">2.0 lb</td><td>29.5 in</td><td>9.2 in </td><td>2.4 in</td></tr><tr><td style="width: 28.72%;">Loog Pro Electric </td><td style="width: 27.28%;">2.4 lb</td><td>29.2 in</td><td>8.8 in</td><td>2.6 in </td></tr><tr><td style="width: 28.72%;">Loog Pro VI Acoustic</td><td style="width: 27.28%;">4.0 lb</td><td>33.4 in</td><td>11.4 in </td><td>3.2 in</td></tr><tr><td style="width: 28.72%;">Loog Pro VI Electric</td><td style="width: 27.28%;">4.4 lb</td><td>33.9 in</td><td>10.8 in</td><td>2.5 in </td></tr><tr><td style="width: 28.72%;">Loog Ukulele</td><td style="width: 27.28%;">2.0 lb</td><td>21.5 in</td><td>7.2 in</td><td>2.6 in</td></tr></tbody></table>STRAPS&#xA0;&#x1F397;&#xFE0F;<table class="fr-alternate-rows"><tbody><tr><td style="background-color: rgb(97, 189, 109);">Product</td><td style="background-color: rgb(97, 189, 109);">Weight</td><td style="background-color: rgb(97, 189, 109);">Length</td><td style="background-color: rgb(97, 189, 109);">Width</td><td style="background-color: rgb(97, 189, 109);">Height</td></tr><tr><td>Loog White Strap</td><td>0.1 lb</td><td>39.0 in</td><td>1.5 in</td><td>0.1 in</td></tr><tr><td>Leather Slim Strap (Brown)</td><td>0.2 lb</td><td>53.0 in</td><td>0.8 in</td><td>0.1 in</td></tr><tr><td>Leather Slim Strap (Black)</td><td>0.2 lb</td><td>53.0 in</td><td>0.8 in</td><td>0.1 in</td></tr></tbody></table>GIG BAGS &#x1F6CD;&#xFE0F;<table class="fr-alternate-rows"><thead><tr><th style="background-color: rgb(247, 218, 100);">Product</th><th style="background-color: rgb(247, 218, 100);">Weight</th><th style="background-color: rgb(247, 218, 100);">Length</th><th style="background-color: rgb(247, 218, 100);">Width</th><th style="background-color: rgb(247, 218, 100);">Height</th></tr></thead><tbody><tr><td>Mini Gig Bag </td><td>0.5 lb</td><td>25.5 in</td><td>10.9 in </td><td>2.4 in</td></tr><tr><td>Pro Gig Bag</td><td>0.5 lb</td><td>32.3 in</td><td>13.0 in</td><td>2.4 in</td></tr><tr><td>Pro VI Gig Bag</td><td>1.0 lb</td><td>36.6 in</td><td>15.0 in</td><td>2.0 in</td></tr></tbody></table>ACCESSORIES&#xA0;&#x1F3A7;<table class="fr-alternate-rows"><thead><tr><th style="background-color: rgb(235, 107, 86);">Product</th><th style="background-color: rgb(235, 107, 86);">Weight</th><th style="background-color: rgb(235, 107, 86);">Length</th><th style="background-color: rgb(235, 107, 86);">Width</th><th style="background-color: rgb(235, 107, 86);">Height</th></tr></thead><tbody><tr><td>Loog Mini Amp</td><td>1.9 lb</td><td>5.7 in</td><td>3.3 in</td><td>5.7 in</td></tr><tr><td>Loog Mini Stand</td><td>0.9 lb</td><td>N/A</td><td>N/A</td><td>N/A</td></tr></tbody></table>We hope this helps you find the perfect fit! &#x1F60A;If you have any other questions, feel free to reach out through <a href="https://contact.gorgias.help/en-US/forms/xkvrljhg" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">this link</a>. Our team is always happy to help! &#x1F3B6;

Looking for the size or weight of a specific Loog product? We've got you covered! 👌. GUITARS 🎸. Product. Weight. Length. Width. Height. Loog Mini Acoustic. 0.9 lb. 22.2 in. 6.9 in. 2.3 in. Loog Mini Electric. 1.9 lb. 22.1 in. 6.9 in. 2.1 in. Loog P

How heavy is the guitar? What are the dimensions/sizes of the guitars?

Product, Accessories & Sizes

Do you offer Left-Handed guitars?

Is The Loog Guitar only for kids?

Can lefties use Loog guitars?

What’s the best guitar for my kid’s age?

My kid is quite tall for his age; can he get a guitar one size up?

Is there a minimum age recommendation for Loog Guitars?

Should my kid start with an electric or acoustic guitar?

How long does it usually take for kids to transition to a 6-string guitar?

What’s included in the box?

Do all Loog Guitars & Pianos come with flashcards?

How do I use the tuner?

Do Loog electric guitars come with an external amp? Can I plug them into a regular guitar amp?

How are Loog Guitars tuned?

How does a Loog Guitar sound? Is it a real guitar?

Why were the Electric Guitars with built-in Amp discontinued?

Where can I get accessories?

When will the items be back in stock?

How can I get a spare part?

How can we become a Loog partner or carry your brand?

How do I get one-on-one Guitars Lessons?

What strings does a Loog Pro VI Acoustic Guitar use?

Does it come with warranty coverage?

I changed my mind. Can I return my order?

What is your refund policy?

What is your return policy?

How can I get a replacement?

How can I get a refund?

I received the wrong item. Can I get a replacement?

How can I return my order?

Where is my refund? I have not received my money back.

Can I request a replacement for a left-handed model?

I received the guitar with some scratches/faded paint. Can I replace it?

Returns, Exchanges & Refunds

Do you offer special pricing for institutions?

My discount code isn't working. What should I do?

Do you offer any discounts for teachers?

I saw that you had a promotion. Can I still get the discount?

What payment methods can I use?

Payments & Discounts

How long does shipping take?

How much does shipping cost?

Do you ship outside the US?

How do I track my order?

My order is delayed, can you provide an update on the status of my delivery?

Can I use a P.O. box address for international shipments?

Are there any additional fees for shipping to a P.O. box address?

What postal service will be used for P.O. box shipments?

My order shows up as “Delivered” but I didn’t receive anything.

It shows that delivery was attempted, but my package is being returned to sender. What should I do?

My order arrived, but an item is missing. Was my order partially delivered?

Shipping & Delivery

I need to change my shipping address. Can I change my order?

I ordered the wrong guitar, can I still change my order?

It shows that my order is still unfulfilled. Why is it taking so long?

How long does it take to process my order?

Order Processing

My guitar came in with a very strong smell of lacquer.

My Loog Mini Electric turns off as soon as I start playing. What should I do?

My guitar keeps getting out of tune. What should I do?

My electric guitar makes a hissing sound when I turn it on. What should I do?

My Loog Mini Electric makes a rattling sound when I play it. What should I do?

My Loog guitar makes distorted sounds even when the distortion knob is all the way down. What should I do?

I’ve tried tuning the guitar, but the first fret keeps coming out of tune. What should I do?

My guitar keeps buzzing whenever I play it. What should I do?

My Loog App keeps crashing, freezing, or showing unavailable features. What should I do?

My Mini Amp isn't producing any sound when connected to my electric guitar. What should I do?

Product	Weight	Length	Width	Height
Loog White Strap	0.1 lb	39.0 in	1.5 in	0.1 in
Leather Slim Strap (Brown)	0.2 lb	53.0 in	0.8 in	0.1 in
Leather Slim Strap (Black)	0.2 lb	53.0 in	0.8 in	0.1 in

Product	Weight	Length	Width	Height
Mini Gig Bag	0.5 lb	25.5 in	10.9 in	2.4 in
Pro Gig Bag	0.5 lb	32.3 in	13.0 in	2.4 in
Pro VI Gig Bag	1.0 lb	36.6 in	15.0 in	2.0 in

Product	Weight	Length	Width	Height
Loog Mini Amp	1.9 lb	5.7 in	3.3 in	5.7 in
Loog Mini Stand	0.9 lb	N/A	N/A	N/A

How heavy is the guitar? What are the dimensions/sizes of the guitars?Updated 14 days ago