Loog Guitars will happily honor any valid warranty claims, provided a claim is submitted within 365 days (1 year) of receipt of items. 📆. Upon receipt of the warranty claim, Loog Guitars can process your request within 7 days. If approved, we will s
Regrettably, returns for orders outside the US are not within our current capabilities. However, should you encounter any issues with a defective product, we encourage you to initiate a warranty claim promptly. Reach out to our dedicated support team
While we can't facilitate returns for orders outside the US at the moment, we're here to assist you in the event of a faulty product. Simply notify us of any issues by initiating a warranty claim through an email to [email protected]. Including
Unfortunately, we are unable to accept returns once the item has been shipped. If your product is faulty, you can submit a warranty claim by writing to us at [email protected]. For more information about our warranty policy, please check this pa
Loog Guitars will happily honor any valid warranty claims, provided a claim is submitted within 365 days (1 year) of receipt of items. 📆. Upon receipt of the warranty claim, Loog Guitars can process your request within 7 days. If approved, we will
Unfortunately, we are unable to offer a refund once the item has been shipped. Although returns for orders outside the US are currently not possible, we're dedicated to helping you with any issues related to a defective product. Please inform us of t
Kindly reach out to us at [email protected], or through this link, and upon verifying that an incorrect item has been dispatched, we'll get this sorted out! 😉
Unfortunately, we are unable to accept returns once the item has been shipped. If your product is faulty, you can submit a warranty claim by writing us at [email protected] or through this link. For more information about our warranty policy, pl
Refunds usually take 5-10 business days to be processed, depending on your bank/card issuer. 💳. Your refund will be credited to your original payment method. If more than 10 working days have passed since we processed the refund, please get in touch
If your purchase was made within the last 30 days (exclusive to US orders), we're more than happy to provide a replacement for a left-handed model, as we want to make sure you have the perfect guitar that suits your needs and preferences.However, if
If you discover any cosmetic issues with your product, such as scratches or faded paint, please submit a query through this link or [email protected]. Kindly attach a video or a few images showcasing the marks. Our team will be delighted to hel